Navigating Difficult Conversations with Coworkers
Saturday, January 18, 2025
Webcast or Webinar, Online
1:00 PM - 2:06 PM (opens at 12:30PM) EST
1Credits
Behavioral
Registration is Open
Members
$39.00 Regular Price
Non-Members
$59.00 Regular Price
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$20.00 Members / $28.00 Non-Members
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Course Type: Webcast
Course Code: 24/AC717693
Level: Basic
Vendor: ACPEN
Field of Study: Communications and Marketing
Overview:
Conflict is inevitable whenever you have more than one person working together. But conflict doesn't have to be a bad thing. In fact, it's through conflict that some of the most productive conversations, changes, and innovations can occur in organizations...when they're navigated through effective communication. This workshop is designed to help you more strategically approach difficult conversations in the workplace and will arm you with both an understanding of how our minds approach these tough conversations and tools that you can use to approach these conversations more impactfully.
Objectives:
- Understand the direction of your communication and how that impacts how you communicate during difficult situations
- Learn a three-step methodology for framing your messaging to help you better navigate almost any difficult conversation
- Gain insights on the role that conflict plays in an organization and how to use it to your advantage
Major Topics:
- Communication
- Negotiation
- Conflict
- Persuasion
- Management
- Leadership
Major Topics:
- Communication
- Negotiation
- Conflict
- Persuasion
- Management
- Leadership