Thank you for choosing the FICPA for your educational needs. We continually add relevant courses in every format offering bundles, volume discounts and inhouse training. Please do not hesitate to contact us if you cannot find what you are looking for.
CPE Policies
Substitutions, Transfers, No Shows, and Cancellations
Substitutions: A registrant may substitute another member up to the beginning of the first-morning session of the presentation. If a nonmember substitutes for a member, the nonmember will be charged the applicable nonmember fee.
Transfers: A registrant may transfer his/her registration to another presentation. Registrants transferring within 5 days of the presentation date are required to pay a transfer fee of $55. If the transfer is within 3 days of the event, the registrant may also be subject to the cost of food and beverage purchased as a result of the registrant’s commitment to attend said event.
No Shows: No refunds will be granted for cancellations on the day of and/or after the event.
Cancellations:
- Cancellations requested after the EZ Materials have been downloaded will not receive a refund.
- Cancellations requested more than 5 days prior to the course presentation date will receive a full refund unless the EZMaterials have been downloaded. In that case, the fee is non-refundable.
- Cancellations requested within 5 days of the course presentation are non-refundable unless a documented hardship has been submitted and approved. If approved, a $55 cancellation fee will apply. If cancellation is within 3 days of the event, registrant may also be subject to the cost of food and beverage purchased as a result of participant’s commitment to attend said event.
- No refunds will be granted for cancellations on the day of the event or after.
Cancellation of Courses by FICPA
FICPA reserves the right to cancel an event for unforeseen circumstances or for insufficient enrollment. If your event is canceled, we will notify you at least five days in advance of the scheduled date. You have the option to transfer your fee to another event, to keep your funds in Money on Account or to receive a full refund. Please allow 10 business days for refund processing.
Communication Devices
To maintain a comfortable and productive learning environment for participants, unnecessary distractions within the classroom must be avoided.
Special Accommodations
In accordance with the American Disabilities Act (ADA), the FICPA will try to reasonably accommodate anyone disabled and in need of special services. Please indicate on the registration form if registering by mail, or Internet and someone from the FICPA staff will contact you. If registering by phone, please inform the Member Services representative. Special meals or other requests are handled on-site by the FICPA.
Special Notes
Most meeting rooms vary in temperature throughout the day and generally are cool as rather than warm. Dress casually and comfortably; take a jacket if you tend to chill easily.
Children younger than 16 are not permitted at FICPA CPE events.
Consent to Use Photographs
Attendance at FICPA events constitutes an agreement by the registrant for the use and distribution of the attendee’s image or voice in photographs or video (both now and in the future).
Refund Requests on OnDemand Products
Refunds are granted based on:
- The On-Demand course has been discontinued by the FICPA.
- The participant is dissatisfied with the program and materials. FICPA will credit towards another course.
- The participant is no longer interested in the course and has not accessed it. No CPE credit is issued.
FICPA Chapter Meetings
Please contact your local chapter for their specific policies or contact Ivelisse Santiago, Chapter Connections Manager, at [email protected].
CPE Attendance Verification
So Easy
We conveniently track your credit hours on courses taken with us for your reporting period. Download only one signed certificate of attendance for all FICPA courses to upload to the DBPR CPE Reporting tool when it's time.
You can also upload 3rd party certificates to keep your CPE organized giving you a comprehensive report to determine if you have fulfilled your requirements.
Tracking Attendance
DBPR requires us to track attendance which we do in a variety of ways depending upon the course format. We will advise you with our 'Know Before You Go' email as well as the day of the event but typically expect an automatic check point every quarter hour.
For live events, it's as simple as scanning a barcode with the FICPA app:
Common Questions
Want to watch CPE as a Group? Contact Member Services for a Group Viewing Form.
Where do I access materials for my course? CPE EZ Materials are uploaded in your 'My CPE' within 24 hours of the event.
How soon will CPE Credit be issued? Courses take a few weeks to reconcile at which time it will be posted in your CPE Tracker.
Do you have questions, comments or need help registering?
Please contact our Member Service Team at [email protected] or call 800-342-3197 or 850-224-2727