Surgent's Coaching Skills for Managers and Supervisors
Available Anytime
Location:
Online
4Credits
Behavioral
Registration is Open
FICPA Members
Nonmembers
$189.00 Regular Price
Product Code: SU24-A5S3-SSWC
Level: Basic
Vendor: Surgent
Field of Study: Personnel/HR
Overview:
This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them improve morale, productivity and quality. And, you'll learn a five-step approach for giving constructive criticism while managing defensive reactions. (Please Note: This module is part of Surgent's Audit Skills Training: Level 5.)Objectives:
- Identify effective coaches and develop coaching strategies to support your team
- Give constructive criticism while managing defensive reactions
Major Topics:
- The definition of “coaching” and the coaching process
- Characteristics of effective coaches
- Coaching strategies to support and assist others as they change ineffective behaviors
- Conducting one-on-one coaching sessions for setting goals and improving performance
Designed For:
Employees identified for advancement, team leads, supervisors, and managersPrerequisite:
NoneAdditional Info:
You will receive an email from [email protected] with instructions on how to log onto your course shortly. If you do not receive the email within the hour, please check your spam filter.
For technical support, registration questions or other customer service-related inquiries, please call (800) 778-7436 or email [email protected]. Phones are staffed from 8:30 a.m. to 5:00 p.m. Eastern Time, Monday through Thursday, and 8:30 a.m. to 4:00 p.m. Eastern Time on Friday.