Surgent's Successful Communication

Available Anytime

Location: Online

2Credits

Behavioral

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$119.00 Regular Price

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	Name	Email	Firm Office

Product Code: SU24-A3S7-SSWC

Level: Basic

Vendor: Surgent

Field of Study: Personal Development

Overview:

All would agree that successful communications are key to any successful venture, including audits. However, given the tight deadlines, complex issue resolution and the often remote working environment of the audit teams and clients, there are many barriers to achieving effective communications on audit engagements. In this module, we'll review common barriers to effective communication, models for effective communication which are easy to understand and utilize, the importance of both verbal and non-verbal communication skills, and the often over-looked element of communication - effective listening.

Objectives:

Be familiar with a communication model to discover key techniques
Identify and demonstrate techniques for overcoming barriers
Understand the communication process including: non-verbal behaviors, and active listening
Listen more effectively, especially in stressful situations where heightened emotions can get in the way
Create an action plan to apply techniques in the workplace for communication success

Major Topics:

Barriers to communication, especially when working remotely
Modules and best practices for effective communication
Keys to effective non-verbal communication
Effective listening techniques

Designed For:

Accountants with responsibilities for effective engagement communications

Prerequisite:

None

Additional Info:

You will receive an email from [email protected] with instructions on how to log onto your course shortly. If you do not receive the email within the hour, please check your spam filter.

For technical support, registration questions or other customer service-related inquiries, please call (800) 778-7436 or email [email protected]. Phones are staffed from 8:30 a.m. to 5:00 p.m. Eastern Time, Monday through Thursday, and 8:30 a.m. to 4:00 p.m. Eastern Time on Friday.