Surgent's Workplace Etiquette for Young Professionals
Overview:
Understanding the nuances of workplace protocol facilitates effective interactions within the office as well as at external business functions. In this class you will learn how to cultivate your executive presence as well as how to conduct yourself in a variety of business settings. The work environment extends beyond the walls of the office into client sites, business events, and conferences. You will be provided with the tools to navigate every situation with confidence and grace. Although the workplace is an evolving structure, the general rules of etiquette such as kindness, respect, cooperation, and effective communication have not shifted.Objectives:
- Understand how to cultivate and project an executive presence
- Integrate perception management through appearance, behavior, and communication in the workplace
- Effectively navigate business dining settings and client events
Major Topics:
- Projecting a professional presence
- Verbal communication skills to elevate your message
- Mastering non-verbal communication
- Protocol for office settings
- Building trust within the organization and with clients
- Running an impactful meeting
- Adding value as a meeting attendee
- Executive dining etiquette strategies and tips
Designed For:
Young professionals in the accounting or financial service professions who are interested in elevating and fine tuning a workplace presence to enhance career opportunities.Prerequisite:
General familiarity with business principlesAdditional Info:
You will receive an email from [email protected] with instructions on how to log onto your course shortly. If you do not receive the email within the hour, please check your spam filter.
For technical support, registration questions or other customer service-related inquiries, please call (800) 778-7436 or email [email protected]. Phones are staffed from 8:30 a.m. to 5:00 p.m. Eastern Time, Monday through Thursday, and 8:30 a.m. to 4:00 p.m. Eastern Time on Friday.